Refund policy

Return Policy

At Princess Kut Online Store, your satisfaction is important to us.

  • Returns are accepted within 30 days of delivery.
  • Items must be unused, in their original condition, and in their original packaging.
  • Refunds will be issued to your original payment method once your return is received and inspected.
  • Shipping costs are non-refundable unless the item arrived damaged or incorrect.
  • If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery so we can make it right.

If you have any questions about your order or need to start a return, please contact us and include your order number.